Your enquiry details stay purposeful.

This policy explains how enquiry information is used to respond to availability requests and support guest communication.

Information We Collect

We may collect your name, email address, phone number, preferred dates, guest count, contact preference, and any message you choose to send.

How It Is Used

Information is used to respond to enquiries, prepare quotes, coordinate arrival details, and provide guest support where a booking is confirmed.

Sharing

Information is not sold. It may be shared only where needed to manage the enquiry, booking, property preparation, legal compliance, or guest services.

Contact

For privacy questions or information updates, contact stay@queenstownluxe.nz.